SAP Knowledge Base Article - Public

3080364 - DocuSign Supported File Formats

Symptom

I would like to know which format may I upload the documents in DocuSign to send the signature.

Environment

SAP Signature Management by DocuSign

Resolution

Supported File Formats

DocuSign eSignature supports the following file types:


DOCUMENT.doc, .docm, .docx, .dot, .dotm, .dotx, .htm, .html, .msg, .pdf, .rtf, .txt, .wpd, .xhtml, .xps
IMAGE.bmp, .gif, .heic, .jpg, .jpeg, .png, .tif, .tiff
PRESENTATION.pot, .potx, .pps, .ppt, .pptm, .pptx
SPREADSHEET.csv, .xls, .xlsm, .xlsx
Note: DocuSign does not support files with password security enabled. To send a file with password security, remove the security setting before uploading the file.

File size limitations for an envelope

Along with the file format, there are file size and page count limitations for your file uploads.


MAXIMUM FILE SIZE25 MB
RECOMMENDED FILE SIZE5 MB
MAXIMUM # PAGES PER DOCUMENT2,000 pages

For best performance, DocuSign recommends restricting your file uploads to no more than 5 MB.

The 25 MB maximum file size limit refers to the maximum size of an individual file uploaded to an envelope.

For the completed PDF to be included with the completed email notification, the size cannot exceed 5MB. If the completed documents are larger than 5MB, the email provides a link to the documents on the DocuSign system.


See Also

Google file formats

While Google file formats (Docs, Sheets, and Slides) are not supported in their native format, you can upload these file types if you connect your Google Drive cloud storage to DocuSign. Once you've connected, you can use the cloud storage option to add the Google files to an envelope. See Give DocuSign Access to Your Cloud Storage for details.

Keywords

DocuSign, document format,  , KBA , XX-PART-DSN , SAP Signature Management by DocuSign , How To

Product

SAP SuccessFactors HXM Core 2105