Symptom
The page does not stay on My Offer after a candidate accepts online offer letter.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Click on View/Accept Offer to view the offer letter
- Accept the offer
- It shows "Accepted", then it automatically redirects to the job application
Resolution
The behavior is caused due to a feature called Redirect Candidates to Complete Application Fields Post Offer Acceptance.
This is single stage application environment so the expected behavior is that it should stay on My Offer. We will enhance the feature for the single stage environment. The enhancement has been scheduled for 1H 2022 release (b2205).
If you would like to have further updates on the progress, Please follow up this KBA by clicking on the star icon in the upper right corner.
See Also
KB article 2933029 - Redirect Candidates to Complete Application Fields Post Offer Acceptance - Recruiting Management
Keywords
redirect, candidate, job application, accept offer, offer letter, Redirect Candidates to Complete Application Fields Post Offer Acceptance, RCM-99759 , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Product Enhancement