SAP Knowledge Base Article - Public

3080712 - Server Side Add-in Missing On Meeting And Appointment Screen


The server side icon is appearing on Outlook, however when you open the meeting or appointment screen the server side icon is missing.


 SAP Cloud for Customer

Reproducing the Issue

1. Open your Outlook.
2. Click to open a new meeting or a new appointment.
3. There Server Side add-in is missing.


You are probably using two mailboxes on Outlook and you are creating a new meeting with the mailbox without the add-in configured.


This is the behavior of the system.
The Server Side add-in will appears only to the mailbox configured.
If you switch to switch to the correct mailbox calendar the add-in should appears.


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SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2105