SAP Knowledge Base Article - Public

3080743 - Unexpected EOF when export CANVAS to PDF

Symptom

When download report from WFA to PDF, an error message appears on chart: 'Chart input data error Syntax Error: Unexpected EOF'.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Report Center 
  2. Open the Canvas report
  3. Click on 'export to PDF'
  4. The PDF file will be generated and the error message will appear on the graph: 'Chart input data error Syntax error: Unexpected EOF'

Cause

There is a space between the lines on the subtitle.

Eg: xxxxxxxxx

xxxxxxxxxxxx

Resolution

  1. Go to 'Subtitles'.

  2. On subtitle, delete the space between the lines.

  3. Click to generate the PDF again and it will work as expected.



Keywords

WFA, chart, error, syntax, chart input data error , KBA , LOD-SF-WFA-WA , Workforce Anaytics , How To

Product

SAP SuccessFactors HCM Suite all versions

Attachments

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