SAP Knowledge Base Article - Public

3080747 - Product Category not Determined in Scanned Invoices

Symptom

The Product Category is not being determined in Invoice Scanning in case of free text item.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoice Scanning view.
  3. Select ID ABC (ABC represents the Scanning document ID).
  4. Select Create Invoice button.
  5. Select view all.
  6. Go to Items tab.

The Product Category was not determined.

Cause

  • When using Scanned Invoice document, system will only recognize the Product Category if there is a Product ID maintained and, that will be picked from product master data.
  • If it is a free text item, then system will not recognize the product category ID because the free text item won't have any master data details in the system.

Resolution

This is a expected system behavior.

For free-text items, maintain the product category either by manually entering it in the Supplier Invoice document or by implementing an solution through a partner development.

Keywords

Scanned Invoice; Free text item; Supplier Invoices; Product Category , KBA , AP-SIP-SIV , Supplier Invoice , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions