Symptom
The Product Category is not being determined in Invoice Scanning in case of free text item.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center.
- Go to Invoice Scanning view.
- Select ID ABC (ABC represents the Scanning document ID).
- Select Create Invoice button.
- Select view all.
- Go to Items tab.
The Product Category was not determined.
Cause
- When using Scanned Invoice document, system will only recognize the Product Category if there is a Product ID maintained and, that will be picked from product master data.
- If it is a free text item, then system will not recognize the product category ID because the free text item won't have any master data details in the system.
Resolution
This is a expected system behavior.
For free-text items, maintain the product category either by manually entering it in the Supplier Invoice document or by implementing an solution through a partner development.
Keywords
Scanned Invoice; Free text item; Supplier Invoices; Product Category , KBA , AP-SIP-SIV , Supplier Invoice , SRD-SRM-SI , Supplier Invoicing , How To
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public