SAP Knowledge Base Article - Preview

3080764 - Tracing the remote CMS logon during BI upgrade / update


  • The following error may be encountered during an update of BI 4.x
    Error: Either the remote CMS cannot be reached, or the logon credentials are incorrect. INS00013
  • It is required to trace this area to debug the cause of the above error message



  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.1 / 4.2 / 4.3)
  • Windows
  • Linux / Unix 


KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , How To

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