3080818 - Unable to see Matrix Reports on Org. Chart

Unable to see matrix managers on Org. Chart.

SAP SuccessFactors HXM Suite

1. From Bizx, navigate to Org Chart;
2. Click on eye icon and select Matrix Reports Only;
3. Matrix managers will not show in Org. Chart.

Invalid Matrix Manager User ID in UDF (User Data File).

1. Go to Admin Center > Employee Export;
2. Review the column Matrix Manager and make sure it's pointing to the correct User ID.

Matrix Manager, Matrix Reports Only, Org. Chart , KBA , LOD-SF-PLT-ORG , Org Chart Issues , LOD-SF-PLT , Platform Foundational Capabilities , Problem