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3081055 - Missing URL Patterns in an Accelerator Storefront - SAP Commerce


This can lead to two different errors after accessing an Acc. Storefront that has no URL pattern assigned:

  1. A screen written "HTTP Status 404 - Not Found".
  2. A screen written "Server Error" and in a log similar to the following one can be found:
    • {"origin":"access-log","timeMillis":1656057469543,"thread":"hybrisHTTP18","contextMap":{"remoteHost":"","remoteUser":null,"requestLine":"GET / HTTP/1.1","statusCode":500,"bytesSent":141,"processMillis":10,"commitMillis":10,"connectionStatus":"-"}}

In both scenarios, a log similar to below one is seen:

  • {"instant":{"epochSecond":1656057469,"nanoOfSecond":542789000},"thread":"hybrisHTTP18","level":"WARN","loggerName":"de.hybris.platform.acceleratorcms.context.ContextInformationLoader","message":"Cannot find CMSSite associated with current URL (https://accstorefront.*******-*******-**!","endOfBatch":false,"loggerFqcn":"org.apache.log4j.Category","contextMap":{"RemoteAddr":"[] ","Tenant":""},"threadId":122,"threadPriority":5,"origin":"PLATFORM"}

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Commerce
  • SAP Commerce Cloud


SAP Commerce Cloud all versions ; SAP Commerce all versions


404, storefront, wcms, url, pattern, ccv2, hybris , KBA , CEC-SCC-COM-BCA , B2C Commerce Accelerator , Known Error

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