SAP Knowledge Base Article - Preview

3081158 - Emails Sent from C4C Don't Have References to Previous ones on Thread

Symptom

You are sending emails from your Cloud for Customer tenant and notice that the emails do not have any references to the previous emails on the thread in the MIME file.


Read more...

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

E-mail ; mail ; MIME file ; content-type ; reference-ID ; , KBA , LOD-CRM-SC-EML , Email , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.