Symptom
You are sending emails from your Cloud for Customer tenant and notice that the emails do not have any references to the previous emails on the thread in the MIME file.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
E-mail ; mail ; MIME file ; content-type ; reference-ID ; , KBA , LOD-CRM-SC-EML , Email , How To
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