You wanted to cancel the order but you cannot do so
SAP Business ByDesign
Reproducing the Issue
- Go to the Purchase Requests and Orders work center.
- Go to the Purchase Orders view
- Show All Purchase Orders
- Search for respective order
- The "Cancel Purchase Order" button is grayed out.
The status of the purchase order is follow up document created which means you have documents posted already
So cancel such released/ posted/paid documents like goods receipts, inbound deliveries, invoices and ensure cancellation document are all posted and then automatically the status of purchase Order will change to sent and then you will gave the "Cancel Purchase Order" button enabled.
cancellation button grayed out , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem