3081328 - Cancel Purchase Order button is greyed out in Purchase order

The Purchase order cancellation cannot be completed since the "Cancel Purchase Order" button is grayed out.

SAP Business ByDesign

1. Go to the Purchase Requests and Orders work center.
2. Go to the Purchase Orders view.
3. Show All Purchase Orders.
4. Search for respective Purchase Order ID.
5. The "Cancel Purchase Order" button is grayed out.

The status of the purchase order indicates that a follow-up document has been created, signifying that the required documents have already been posted.

To cancel the Released, Posted or Paid documents such as Goods Receipts, Inbound Deliveries, and Invoices, please ensure that the cancellation documents are all posted. Once this is completed, the status of the purchase order will automatically change to sent, and the "Cancel Purchase Order" button will be enabled.

Cancellation button grayed out, Purchase Order , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem