SAP Knowledge Base Article - Public

3081550 - Application Error when accessing an internal candidate profile.

Symptom

When the user opens the candidate application they get an error message with the fingerprint:8ef46fd2e4f86be5653903094ff37b2e0212092d

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  • Go to a job requisition 
  • Select the Candidates 
  • Open an Internal candidate profile 
  • Error Occurs

Cause

Possible cause is due to the following 

  • Custom Date set to custom = False 
    or 
  • Standard Date field configured as custom = True

Resolution

Possible fix to resolve the error message. 

  • Validate the application template by downloading the application template and reuploading the template. 
  • Review the warning messages and check if there is an issue with a date field. 
  • Correct the warning on the date field

Keywords

8ef46fd2e4f86be5653903094ff37b2e0212092d , KBA , LOD-SF-RCM-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors Recruiting all versions