3081690 - [Onboarding 1.0]ONB 1.0 Employee Portal copy

Symptom

Copy the employee Portal from Source to Destination instance

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

The error can be reproduced by doing the following steps:

Admin Center > Onboarding > Employee Portal

Cause

If the issue occurred after an Onboarding Account Refresh, there must have been some connection that was not properly established or just needs a little refresh

Resolution

For Customers: Contact SAP SuccessFactors Cloud Product Support

Please reach out to SAP SuccessFactors Cloud Product Support in SAP One Support Launchpad via SAP Expert Chat or Support Incident. In addition, follow the template when creating an incident and provide the necessary information below:

Subject: Copy Onboarding Employee Portal from source to Destination - Onboarding 1.0

Component: LOD-SF-OBD-POR

Problem Description:

BizX Company ID

[Insert affected instance]

[Support Access]

[Source Instance ID ]

[Source support Access ]

May we have your approval for accessing your system environment to continue request? (Reply with your confirmation and username to access)

With your approval, accessing your system environment you agree for the actions we will take below.

Capture screenshots (if applicable)

Copy the employee portal from Source to Destination instance

Keywords

Employee Portal,Post Onboarding Refresh issue, ONB 1.0 , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , Problem

Product

SAP SuccessFactors Onboarding 2105