SAP Knowledge Base Article - Public

3081690 - [Onboarding 1.0]ONB 1.0 Employee Portal copy


Copy the employee Portal from Source to Destination instance 


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

The error can be reproduced by doing the following steps:

Admin Center > Onboarding > Employee Portal


If the issue occurred after an Onboarding Account Refresh, there must have been some connection that was not properly established or just needs a little refresh


For Customers: Contact SAP SuccessFactors Cloud Product Support
Please reach out to SAP SuccessFactors Cloud Product Support in SAP for Me via SAP Expert Chat or Support case. In addition, follow the template when creating an case and provide the necessary information below:
Subject: Copy  Onboarding Employee Portal from source to Destination  - Onboarding 1.0
Component: LOD-SF-OBD-POR
Problem Description:
BizX Company ID 
[Insert affected instance]
[Support Access]
[Source Instance ID ]
[Source support Access ]
May we have your approval for accessing your system environment to continue request? (Reply with your confirmation and username to access)
With your approval, accessing your system environment you agree for the actions we will take below.
Capture screenshots (if applicable)
Copy the employee portal from Source to Destination instance 


Employee Portal,Post Onboarding Refresh issue, ONB 1.0 , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , Problem


SAP SuccessFactors Onboarding 2105