Symptom
There are synchronization issues observed between data in the "accounts" and "emailAccounts" tables on the SAP Customer Data Cloud (CDC) platform example:
- There is more than one full account with the same email address as the emailAccount
- A UID is shared between the account and emailAccount, but the email is not
- An email account is flagged as having a full account associated with it ('hasFull=true') but it does not
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Environment
- SAP Customer Data Cloud
- Lite Registration
Product
SAP Customer Data Cloud all versions
Keywords
CDC, Gigya, UID, email, sync, mismatch, accounts, emailAccounts, hasFullAccount, hasLiteAccount, lite account, dupe, duplicate UID , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem
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