SAP Knowledge Base Article - Public

3081768 - Date format in intelligent services notifications


An intelligent service notification is triggered to a manager. The date format in the notification is different from what is used in the manager's locale.


SAP SuccessFactors Employee Central: Intelligent Services

Reproducing the Issue

  1. A time off notification intelligent services notification is triggered when an employee (locale English US) applies for leave with date format MM/DD/YYYY
  2. The manager viewing it has the locale English UK, but the notification still appears in MM/DD/YYYY format, even though the date format for English UK is DD/MM/YYYY


Intelligent services notifications would appear in the viewing employee's language but the date format within the message would be of the employee who initiated the request. 


This is currently the standard behavior. The date format in intelligent services notifications is as per the locale of the initiator and not the receiver of the notification.


Intelligent Services, date format, locale, language, time off, termination, employee central, initiatore , KBA , LOD-SF-EC-ITS , Intelligent Services (EC Components Only) , Problem


SAP SuccessFactors Employee Central 2105 ; SAP SuccessFactors HXM Core 2105