3081817 - [Onboarding] Form I-9 Section 2 Address employer's address fields shows blank

Form I-9 Section 2 Address employer's address fields shows blank.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Onboarding

In the Section 2 of Form I-9. The fields mentioned below are appearing Blank. (No data is reflecting)

1. Open the Candidate in New hire dashboard, Click on Actions and open the Onboarding Documents.
2. Select the section 2 Document
3. Scroll down to the Section-2 (few fields are blank)

• Employer's Business or Organization Address (Street Number and Name),
• City or Town,
• State
• Zip Code

I9 takes address, city, state, zip from default location of company (legal entity).

Legal entity "Company Name" does not have default location configured and its visibility set to "Not visible".

To make it work, configure default location visibility to "Editable" under Admin Center > Configure Object Definitions > Legal Entity > default location and link the work location with the legal entity.

ONB, form - I9, section-2, form, employer's address, Employer's Business or Organization Address , KBA , LOD-SF-OBX-EVF , Everify , Problem