SAP Knowledge Base Article - Preview

3081952 - Service Call ID Not Seen on Tickets

Symptom

You are working with integration between Cloud for Customer and SAP Field Service Management and notices the Tickets that are replicated to the FSM do not have the Service Call ID (Ticket External ID) visible.


Read more...

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

FSM ; Integration ; External ; CPI ; , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.