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SAP Knowledge Base Article - PreviewSymptom
Contact fields, such as "E-mail" and "Phone" are set to visible via Adaptation on the Customer section of a Ticket, but they are still not visible.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
mail ; email ; contact ; phone ; adaptation ; layout ; personalization ; UI ; add field , KBA , LOD-CRM-SRP , Service Request Processing , How To
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