SAP Knowledge Base Article - Public

3082141 - SHL Assessment Direct Integration - Score and Recommendation in Recruiting V2 report are always blank - Recruiting Management


When we try to create an Adhoc Report for SHL Assessment, the value for Score and Recommendation are always empty even though the assessment is completed.


  • SAP SuccessFactors Recruiting Management
  • SHL Assessment Direct Integration

Reproducing the Issue

  1. Create a Recruiting V2 report
  2. Select fields from "Assessment"
  3. Score and Recommendation are blank


"SCORE" and "RECOMMENDATION" are the keys used for fetching the report values. The report columns will be blank if the "scoreComponent" used in the API payload is a different value.

The "scoreComponent" value for assessment score and recommendation need to be "SCORE" (score/Score/SCORE) and "RECOMMENDATION" (recommendation/Recommendation/RECOMMENDATION) respectively. 

As a workaround, we can use Integration Center to extract the assessment results.

Starting Entity: JobApplicationAssessmentReportDetail


  • Assessment Report Detail Id (id)
  • Score Component (scoreComponent)
  • Score Value (scoreValue)

Below is the sample OData API payload to upsert the assessment report.

"assessmentReportDetail" : [
"__metadata": {
"uri": "https://xxxxxx/odata/v2/JobApplicationAssessmentReportDetail",
"type": "SFOData.JobApplicationAssessmentReportDetail"
"scoreValue": "91",
"scoreComponent": "Score"
"__metadata": {
"uri": "https://xxxxxx/odata/v2/JobApplicationAssessmentReportDetail",
"type": "SFOData.JobApplicationAssessmentReportDetail"
"scoreValue": "1.0",
"scoreComponent": "Recommendation"


SHL Assessment, report, score, recommendation, scoreComponent , KBA , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , Product Enhancement


SAP SuccessFactors Recruiting all versions