Symptom
Recruiting Users can bypass a Job Application to any status after disqualifying it.
Please refer to the steps to replicate for more details.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
In the following example, let's consider that the Offer Status is a required status in the pipeline. A Job Application will need to pass through the Offer Status to complete the whole hiring process. The recruiter can then take a new Job Application in the New Application Status (Default Status) and disqualify it (to any manual disqualification status). After that, the recruiter has the ability to add the Job Application back in the In-Progress Statuses but now, the recruiter has the ability to select any status.
In this case, the next status after the Offer is Pre-WOTC. The recruiter can take the Job Application, which hasn't gone through the Offer yet and move it to the Pre-WOTC.
- In the Job Requisition, take the Job Application in the New Application status
- Disqualify the Job Application (to any manual disqualification status)
- Now, you can move the Job Application back to any status in the pipeline, bypassing any required status.
Resolution
Product Management team has already been acknowledged this gap and they'll be implementing the code within upcoming releases to prevent users to bypass required statuses.
At the present moment, there's no workaround to avoid the recruiters to proceed the mentioned behavior.
If you are experiencing this issue, you can either submit a ticket to Product Support team or click on star to bookmark this article in order to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad
If you would like to get updates from the investigation, you can refer the internal ticket RCM-99987 to your CSM or account manager.
See Also
RCM-99987, bypass, bypassing, override, required, status, require, move, disqualified, job, candidate, application, moving, pass, by
Keywords
KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-APP , Applicants and Job Applications , Problem