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SAP Knowledge Base Article - PreviewSymptom
You are trying to make field "Net Price" available at a Ticket, however the field remains grey out even if it's set as visible in Adaptation Mode.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions
Keywords
Net Price;Ticket;Service request;Internal Pricing;External Pricing; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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