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SAP Knowledge Base Article - PreviewSymptom
You notice that a user is capable of creating time entries for a service ticket, even though the user is not assigned to the Time Recording work center and it's related views.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Service, Ticket, Service Request Ticket, Service Request, Time Entries, Time Entry, Time Recording, View, Work Center, User, Access Rights, Business Role, , KBA , LOD-CRM-SRP , Service Request Processing , How To
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