Symptom
A Learning manager is unable to register an external user in a priced class.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
In the the Learning user side, click:
- My Team > Select the desired user's learning plan >
- Find the desired course from the list > Select "Register Now" >
- Check the "Available Classes" section > No button to register the user is displayed.
Cause
When the manager accesses an external user’s learning plan to register the person in a priced class, the “Register Now” option is not available within the "Available Classes" section. This is as per design and it would require an enhancement request to have it changed.
Resolution
If the class has no price related, then the manager would be able to perform the registration of the external user in it.
See Also
Keywords
register, now, external, user, class, price, manager, my, team, scheduled, offering, button , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Product Enhancement