SAP Knowledge Base Article - Public

3083157 - Manage Pending Hire loads a blank page

Symptom

Applicant is already hired for Application ID: XXXX

Environment

Product version: SAP SuccessFactors HXM Core 2105

Reproducing the Issue

  1. Go to > MPH 
  2. Recruiting 
  3. Click on the Candidate
  4. Blank Page loads

Cause

The candidate has been already hired and was manually moved back to the Ready to Hire status afterward. It is not possible to start hiring process for the same Application ID again. 

 

Resolution

Create a new job requisition to hire the candidate again or create a new candidate profile to apply for the same job requisition. This will create a new application id so that the process can be unblocked.

Keywords

Blank Page in MPH, Applicant is already hired for Application ID , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem

Product

SAP SuccessFactors HXM Core 2105