SAP Knowledge Base Article - Public

3083439 - Supplier Invoice In Exception


An exception with the error message "Ship-To or Product missing" in credit memo/supplier invoice.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoices and Credit Memos.
  3. Filter for All Documents.
  4. Search for ABC, open it and click on View All button (ABC represents the Document ID).
  5. Navigate to Exception tab.

The status is Exception and the error message is Ship-To or Product Recipient missing.


The Recipient needs to be a person and the Ship-To needs to be a company.


When it is a company, it needs to maintain the Ship-To field and when it is a person, it needs to maintain the Recipient field. You can maintain either or both fields.


Supplier Invoice; Credit Memo; Execption; Recipient; Ship-To; , KBA , SRD-SRM-SI , Supplier Invoicing , How To


SAP Business ByDesign all versions