SAP Knowledge Base Article - Public

3083519 - Communication management SAP_COM_0177 - Mass Update service cannot connect to CPI

Symptom

You are getting Errors when using communication scenario SAP_COM_0177,  App External Tax System Configuration Check:

  EXTAX_CHECK_US013 - Mass Update service cannot connect to CPI.

Environment

SAP S/4HANA CLOUD

Cause

Incomplete setting in the App Assign Recipients to Users from the Communication Management.

Resolution

Please go to app Assign Recipients to Users and check if the User is assigned to Namespace: /FINXT and the recipient names:

.

Service nodes: TAX_JURISDICTION_SEND and TAX_JURISDICTION_RECEIVE
Communication Management:
Namespace: /FINXT
Recipient Names: DET_JURI_OUT_RECEIVERS and DET_JURI_IN_RECEIVERS

.

Service nodes: TAX_CALCULATION_SEND and TAX_CALCULATION_RECEIVE
Communication Management:
Namespace: /FINXT
Recipient Names: CALC_TAX_OUT_RECEIVERS and CALC_TAX_IN_RECEIVERS

.

Service nodes: TAX_UPDATE_SEND and TAX_UPDATE_RECEIVE
Communication Management:
Namespace: /FINXT
Recipient Names: UPD_DOC_OUT_RECEIVERS and UPD_DOC_IN_RECEIVERS

.

Service nodes: TAX_FORCE_SEND and TAX_FORCE_RECEIVE
Communication Management:
Namespace: /FINXT
Recipient Names: FORCE_UPD_DOC_OUT_RECEIVERS and FORCE_UPD_IN_RECEIVERS

.

Service nodes: TAX_JUR_GETCHANGELIST_SEND and TAX_JUR_GETCHANGELIST_RECEIVE
Communication Management:
Namespace: /FINXT
Recipient Names: GET_CHANGELIST_OUT_RECEIVERS and GET_CHANGELIST_IN_RECEIVERS

 

.

Service nodes: TAX_JUR_REDEFINE_SEND and TAX_JUR_REDEFINE_RECEIVE
Communication Management:
Namespace: /FINXT
Recipient Names: MASS_DETERMINE_OUT_RECEIVERS

See Also

2528016 - External US Sales and Use Tax Calculation

2598888 - Release Information Note: External Sales & Use Tax Calculation - Integration with 3rd Party Tax Solution on S/4HANA Cloud

Assign Recipients to Users

Keywords

SAP_COM_0177, EXTAX_CHECK_US013, Mass Update service cannot connect to CPI, Outbound Service, /FINXT, Communication Management, API, External Tax Calculation, 4Q2, SOAP, Jurisdiction Code, Mass Redefine, , KBA , XX-PART-TIF , Tax Interface (USA) , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions