Symptom
After applying Windows KB from March 2021, unexpected printing behaviors happens through SAPSprint, this may includes:
- Elements of the document might print as solid black/color boxes or might be missing, including barcodes, QR codes, and graphics elements, such as logos.
- Table lines might be missing. Other alignment or formatting issues might also be present.
- Printing from to some printers might result in a blank page or label.
Following errors are recorded in SAPSprint log file:
Error: Error -1 from EndPage.
Error: put_block failed at new_page()
Leave PrintSAPWINFile with return code 10.
As a consequence, SAPSprint service even stop running sometimes.
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Environment
Keywords
SAPSprint, line, box, graphic, missing, alignment, formatting, Error -1 from EndPage, put_block failed at new_page(), Leave PrintSAPWINFile with return code 10, Windows, KB. , KBA , BC-CCM-PRN , Print and Output Management , Known Error
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