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3083691 - SAPSprint printing issues after applying Windows KB

Symptom

After applying Windows KB from March 2021, unexpected printing behaviors happens through SAPSprint, this may includes:

  • Elements of the document might print as solid black/color boxes or might be missing, including barcodes, QR codes, and graphics elements, such as logos.
  • Table lines might be missing. Other alignment or formatting issues might also be present.
  • Printing from to some printers might result in a blank page or label.


Following errors are recorded in SAPSprint log file:
Error: Error -1 from EndPage.
Error: put_block failed at new_page()
Leave PrintSAPWINFile with return code 10.

As a consequence, SAPSprint service even stop running sometimes.


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Environment

Keywords

SAPSprint, line, box, graphic, missing, alignment, formatting, Error -1 from EndPage, put_block failed at new_page(), Leave PrintSAPWINFile with return code 10, Windows, KB. , KBA , BC-CCM-PRN , Print and Output Management , Known Error

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