3083894 - SAP Cloud Connector Services Lose Connectivity on a regular basis

• SAP Cloud Connector gets periodically unresponsive (i.e. weekly or monthly)

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• SAP Analytics Cloud
• SAP Cloud Connector
• Windows Server Operating System

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1. Install and Configure SAP Cloud Connector
2. Configure Windows Updates on the Host
3. Periodically the SAP Cloud Connector becomes unresponsive

• Microsoft Windows Updates were consuming almost all CPU and/or Memory resources of the server

• Run the Windows Updates when there is no activity

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case  for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
  
  • https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
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• SAP Analytics Cloud > Learning > Data Connections
• SAP Analytics Cloud > Learning > Guided Playlists
• SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
• Need More Help? Contact Support or visit the solution finder today!

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