Symptom
- When completing the onboarding tasks from the Complete New Hire Tasks To-Do tile, the user is sent back to the homepage after submission.
Environment
- SuccessFactors Onboarding
Reproducing the Issue
- Login to the customer's system.
- Click on the Complete New Hire Tasks tile.
- Start a pending task for an onboardee.
- Submit the task.
- User is redirected to the homepage.
Cause
- Expected system behavior. Clicking a task from the Complete New Hire Tasks pop up window allows you to process only a single task for the candidate. The user is sent back to the previous page after submitting the task,, which is the homepage.
Resolution
- Starting the task from the onboarding dashboard will allow the user to start on other tasks after completing a previous one since he will then be redirected in the dashboard itself.
- Click on the Complete New Hire Tasks tile.
- Click on the Open Dashboard button from the Complete New Hire Tasks pop up window.
- Start a pending task for an onboardee from the dashboard.
- Submit the task.
- User is redirected to the onboarding dashboard to start other tasks.
Keywords
OBX, ONB2.0, New Hire Activities, Onboarding Tasks, Redirect, Home Page, Complete New Hire Tasks, To-Do tile, Onboarding Dashboard, New Hire Tasks , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem
Product
SAP SuccessFactors HXM Core 2105 ; SAP SuccessFactors Onboarding 2105