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SAP Knowledge Base Article - PreviewSymptom
- Customer is using SAP Contact Center ECF chat features (see 2925046 - Using the visitor chat functionality in Contact Center)
- When end user tries to initiate a chat, (while using iPhone and Chrome or Safari) they see a blank screen and are unable to perform chat activities
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Environment
- SAP Contact Center 7.0
- iPhone (iOS)
- Google Chrome (Browser)
- Safari (Browser)
Product
SAP Contact Center, on-premise edition 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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