Symptom
When a Candidate opens a pending offer and assign it using DocuSign, after clicking on "Finish" it redirect to login page again.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Candidate opens an Offer through "My Offers" section;
- Accept it and click to assign it using DocuSign;
- After assigning it and clicking on "Finish", system automatically log off and Candidate needs to log in again
Cause
This issue has already been acknowledged by Software Engineering Team and currently are under investigation to provide the solution to the issue.
Resolution
If you have one or more candidates facing this issue, please raise a ticket to Product Support.
For Product Support only, please refer to the Internal Memo.
Keywords
offer, DocuSign, offer letter, online offer, offer signing, candidate log off, candidate offer, logoff, candidate login , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem
Product
SAP SuccessFactors Recruiting all versions