SAP Knowledge Base Article - Preview

3084488 - Documents in ChaRM cannot be rejected if Checklists are used

Symptom

You use Change Request Management to control your software distribution. You use Checklists in your process. If you want to reject/withdraw a document, this is not possible because the Checklist steps are not completed.

Error Message:

You can't set status due to status profile Customizing or authorizations
Message no. AI_CRM_CM_MESSAGE 070
Header status I1005 cannot be set due to open checklist items


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

Checklist, Withdrawn, ChaRM, Rejected, CRMV_EVENT , KBA , SV-SMG-CM , Change Request Management , Problem

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