SAP Knowledge Base Article - Preview

3084800 - Can a customer change the component of a support incident or case? - SAP ONE Support Launchpad / SAP for Me


  • Update incident component
  • Component change
  • Change the existing component to another one 
  • Cannot edit incident component
  • Customer cannot find the way to change the case component 




KBA , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-SUP , Support Applications , Problem

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