SAP Knowledge Base Article - Preview

3085169 - Account does not get locked out when calling REST API accounts.login with incorrect login credential

Symptom

  • In Risk-Based Authentication, there is a rule to lock out accounts after X attempts.
  • When accounts.login REST API is called with incorrect login credential more than X times, the account does not get locked out.


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Environment

  • SAP Customer Data Cloud
  • REST API
  • Risk-Based Authentication (RBA)
  • Server Side SDKs

Product

SAP Customer Data Cloud all versions

Keywords

Gigya, login, RBA not working, account not locked,  , KBA , CEC-PRO-PNS , Privacy & Safety (Consent, RBA - Risk-Based Authentication) , How To

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