Symptom
When trying to attach image on Development Plan Template it will not save the image you attach.
Environment
SuccessFactors Development Planning
Reproducing the Issue
1. Go to Admin Center > Manage Templates
2. Hit on your Development Plan Template
3. On the Instructions to your users text editor > please try to paste an image
4. Save > Won't show the image you save.
Cause
Sanitize all rich text inputs enabled in Company System and Logo Settings
Resolution
Remove the checkbox on "Sanitize all rich text inputs" in "Company System and Logo Settings", then copy and paste the image into development template.
See Also
Keywords
Unable to attach Image on Development Plan Template , KBA , LOD-SF-CDP-TMP , Template Management , How To