Symptom
When the operator, access the Interview Feedback to rate candidate application Error is received "An application error occurred. Please try again later, or notify support if the issue keeps occurring." errorId=null,timestamp=null, errorMessage=Cannot read property rows"
Environment
SAP SuccessFactors Recruiting Management - All versions
Reproducing the Issue
- Go Recruiting > Interview Central
- Click on "Rate now" for any candidate
- Application Error Received "An application error occurred. Please try again later, or notify support if the issue keeps occurring." errorId=null,timestamp=null, errorMessage=Cannot read property rows"
Cause
The competencies, have been changed, removed or not have been added to the Job Requisition.
Resolution
Add the competencies to the requisition as they are associated with rating the candidate
See Also
2448494 - Interview Central without configuring competencies - Recruiting Management
Keywords
Rate Candidate, Interview Feedback, Application Error, errorMessage=Cannot read property rows , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem