SAP Knowledge Base Article - Public

3085316 - Application Error received when Accessing Interview Feedback

Symptom

When the operator, access the Interview Feedback to rate candidate application Error is received "An application error occurred. Please try again later, or notify support if the issue keeps occurring." errorId=null,timestamp=null, errorMessage=Cannot read property rows"

Environment

SAP SuccessFactors Recruiting Management - All versions


Reproducing the Issue

  1. Go Recruiting > Interview Central
  2. Click on "Rate now" for any candidate
  3. Application Error Received "An application error occurred. Please try again later, or notify support if the issue keeps occurring." errorId=null,timestamp=null, errorMessage=Cannot read property rows"

Cause

The competencies, have been changed, removed or not have been added to the Job Requisition. 

Resolution

Add the competencies to the requisition as they are associated with rating the candidate 

See Also

2448494 - Interview Central without configuring competencies - Recruiting Management

Keywords

Rate Candidate, Interview Feedback, Application Error, errorMessage=Cannot read property rows , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions