SAP Knowledge Base Article - Public

3085370 - Manage Career Site Builder Link Re-Routes to Settings Page - Recruiting


When trying to access the Manage Career Site Builder tool, you will be redirected to the settings page after clicking the link in the search. Briefly, before reaching the settings page, the CSB page appears for about 1 second and then you are re-routed to the settings page in BizX.


  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing
    • Career Site Builder

Reproducing the Issue

  1. Navigate to Admin Center
  2. Go to Manage Career Site Builder
  3. CSB screen will appear briefly and then the user will be redirected back to Bizx > Settings page.


Our Engineering team is investigating the issue as a defect and you will be updated in this KBA as soon as we receive more information.


As a workaround, once the user has first navigated to CSB and has been redirected to BizX, manually paste in this URL and hit [ENTER]:

This will remove the BizX wrapper and the user will be able to stay and work within CSB without being redirected back to BizX. The only downside is that you'll lose the BizX wrapper navigation in the header so if you need to get back to BizX you'll need to either navigate back in the browser history or manually navigate to BizX directly.

Note: Modify the URL according to your DC and if your instance is stage/production (as previous URL). If the URL does not work correctly open a case requesting support.

See Also

2430188 - While Accessing Manage Career Site Builder the System Redirects to the Home Page - Recruiting Marketing

2446886 - User cannot access Career Site Builder from Admin Center - Recruiting Marketing

2929251 - Cannot access the Career Site Builder from Admin Center - Recruiting Marketing


Manage Career Site Builder, Link, Re-Routes, Settings Page, BizX redirecting , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem


SAP SuccessFactors Recruiting all versions