3085492 - Sales Order (A2A) API not Working for One-Time Customer

When creating a sales order for a one-time customer (CPD) using the A2A SOAP API SalesOrderBulkRequest_In, the following error message is raised: Address data of one-time customer * is incomplete.

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SAP S/4HANA Cloud Public Edition

Although the necessary address data is provided in the request, an error message is displayed and it is not possible to create the sales order:

Error message in the "Message Dashboard" app:

• The system is checking the relevant BP master data address.
• This is the standard system behavior.

In order to overcome this error message and create the sales order, maintain the relevant address data for the respective customer at the customer master data, by going to the "Address" tab of the "Manage Customer Master Data" app.

Note: The necessary address data must always be provided in the request for the respective one-time customer. Otherwise, the error message will be raised.

• SAP Help Documentation - Sales Order (A2A)
• Operations for Sales Order (A2X)

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