SAP Knowledge Base Article - Public

3085582 - Appointment Fields Not Adaptable: Collaboration, Teams Meeting


When in Adaptation mode on the Appointment TI, you notice that some fields cannot be set to visible. Examples are the new fields "Collaboration" and "Teams meeting".


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Activities work centre
  2. Go to the Appointments view
  3. Enter Adaptation mode
  4. Open any appointment
  5. Select the Details/ Header section

Result: Fields  "Collaboration" and "Teams meeting" cannot be set to visible and are therefore not available in the appointment header.


The option to use these buttons is dependent of the Microsoft Teams Integration.

In Adaptation mode we see all buttons available in a floor-plan, however, their usability/ visibility is in some cases dependent to another system setting such as scoping/ document-type, or in this case an integration.


Set up the Microsoft Teams Integration to make the fields available within the Appointment TI.

See Also


 Fields missing, not visible, visibility missing, Collaboration, TEams Meeting , KBA , LOD-CRM-ACT , Activities , How To


SAP Cloud for Customer core applications 2108