SAP Knowledge Base Article - Public

3085658 - How to Upload Item Level Internal Comment and Customer Information via Excel

Symptom

You want to know how to upload sales orders via Excel with item level internal comment and customer information.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Download New Sales Orders excel file.
  4. Open the excel file, you do not know how to maintain the item level internal comment and customer information.

Cause

Below are the type code for text collection on item level:

item level internal comment: TextTypeCode=10011

item level customer information: TextTypeCode=10024

Resolution

Please maintain the correct type code and content text, then try the excel upload.

Keywords

Sales Order Upload; Excel Addin; Text Typce Code; Content Text , KBA , SRD-CRM-ORD , Orders & Contracts , AP-SLO , Sales Order Processing , How To

Product

SAP Business ByDesign all versions