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3085690 - Inbound emails cannot be seen under user's inbox of transaction SBWP

Symptom

  • Inbound email was sent to one SAP user. It can be received in transaction SOIN, however it cannot be found under user's inbox in SBWP.

  • Following entries can be found in SAPConnect trace.

    |21.07.2021|15:57:47|0084 EXIT_PROCESSING            |     |Exit Found: Exit_Name                                              |
    |21.07.2021|15:57:47|0100 EXIT_PROCESSING            |     |Exit Class Successfully Instantiated                                            |
    |21.07.2021|15:57:47|0105 EXIT_PROCESSING            |     |Recipients for this exit follow:                                                |
    |21.07.2021|15:57:47|0107 EXIT_PROCESSING            |     |Recipient Address                                   |
    |21.07.2021|15:57:47|0115 EXIT_PROCESSING            |     |Call of Method Exit_Name ->PROCESS_INBOUND                          |
    |21.07.2021|15:57:47|0142 EXIT_PROCESSING            |     |PROCESS_INBOUND: 28 ms                                                          |
    |21.07.2021|15:57:47|0143 EXIT_PROCESSING            |     |Exit Successfully Processed                                                     |
    |21.07.2021|15:57:47|0174 EXIT_PROCESSING            |     |No further processing after this exit                                           |
    |21.07.2021|15:57:47|0034 IBND_PROC_POST_DECR        |     |End of Exit Processing                                                          |
    |21.07.2021|15:57:47|0053 IBND_PROC_POST_DECR        |     |Message delivered by exit 


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Environment

  • SAP Netweaver
  • Release independent

Product

SAP NetWeaver all versions

Keywords

SMTP, Internet Mail, SAPConnect, Exit Rules, inbound processing, SCOT, SO50, Exit Name, SBWP, SOIN, , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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