SAP Knowledge Base Article - Public

3085970 - This candidate's resume is not available to view online at this time. - Recruiting Management


The preview of the resume show correctly for the first time.  But if you try the next resume you may see:
"This candidate's resume is not available to view online at this time. You can try again later or download the resume now."  Note: this problem may occur intermittently and not related to the specific candidate.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Open an application;
  2. Select some candidates using the checkboxes;
  3. Click on "Action", then "View Resume" option;
  4. Try to preview resume for all of them as in the screenshot:


 There might be a delay between the user action and the 3rd party application responding back with the converted image into the screen. 


This can be overcome by clicking on the refresh/reload button as below:


candidate, resume, preview, document, rcm, recruiting, documents, 3rd party, application, try, again, download, the, resume , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem


SAP SuccessFactors Recruiting all versions


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