Symptom
These token do not show value in email or appear blank in job requisition detail page:
vpOfStaffingEmail
vpOfStaffingFax
vpOfStaffingPhone
coordinatorEmail
coordinatorFax
coordinatorPhone
hiringManagerEmail
hiringManagerFax
hiringManagerPhone
recruiterEmail
recruiterFax
recruiterPhone
secondRecruiterEmail
secondRecruiterFax
secondRecruiterPhone
sourcerEmail
sourcerFax
sourcerPhone
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Go to Recruiting
2. Open the job requisition detail page
3. Check operator email/phone/fax is null
Cause
There is no value set in their Employee Profile for business phone, fax or email.
Resolution
These derived operator fields are read only in the form as they are automatically populated from the assigned value in their User Data File. Once the operator is selected, the values associated in their employee profile will be pulled in the recruiterEmail, recruiterFax, or recruiterPhone field.
See Also
business phone, EP, EC, contact information
Keywords
KBA , LOD-SF-RCM , Recruiting Management , Problem