SAP Knowledge Base Article - Public

3086024 - Operator derived field is showing as blank in email or job requisition - Recruiting Management

Symptom

These token do not show value in email or appear blank in job requisition detail page:

vpOfStaffingEmail
vpOfStaffingFax
vpOfStaffingPhone
coordinatorEmail
coordinatorFax
coordinatorPhone
hiringManagerEmail
hiringManagerFax
hiringManagerPhone
recruiterEmail
recruiterFax
recruiterPhone
secondRecruiterEmail
secondRecruiterFax
secondRecruiterPhone
sourcerEmail
sourcerFax
sourcerPhone

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to Recruiting

2. Open the job requisition detail page

3. Check operator email/phone/fax is null

Cause

There is no value set in their Employee Profile for business phone, fax or email.

Resolution

These derived operator fields are read only in the form as they are automatically populated from the assigned value in their User Data File. Once the operator is selected, the values associated in their employee profile will be pulled in the recruiterEmail, recruiterFax, or recruiterPhone field.

See Also

business phone, EP, EC, contact information

Keywords

KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions