SAP Knowledge Base Article - Preview

3086344 - Saved views disappearing from My Messages widgets in SM_CRM after accessing a saved search

Symptom

  • The saved results views in the "My messages" widgets in the SM_CRM home screen are sometimes disappearing after executing specific saved Incident searches.
  • Executing a saved search that has the "Include view" flag results in missing/different views in the My Messages widgets after navigating back to the home screen via the "back" button. 


Read more...

Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-SUP , Service Desk / Incident Management , CA-WUI-UI-TAG , Tag Library , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.