SAP Knowledge Base Article - Public

3086401 - Files with Macros not Supported - Recruiting Management

Symptom

When uploading files with macros(e.g. .docm, .dotm, .xml, .xlsm, .pptm and etc...) to any multiattachment or multiattachmentselection fields the system either does not allow or converts the file into a regular office file changing the extension as well.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. In any area of the Recruiting Management system, attempt to upload a file with Macro enabled extension;
  2. Notice that upon upload, the system will either change the extension of the file, or will not allow you to upload the file.

Cause

The macro enabled files are not allowed to be used within Recruiting Management as they are not supported. 

Resolution

This is a product limitation, that was created for a purpose, and is applicable regardless of the Active Content Detection and Blocking.

Recruiting Management does not accept and does not support Macro enabled files, since it could generate security concerns, in case for example a Candidate upload a malicious file. With that in mind, the Macro files are not supported in Recruiting Management, and cannot be added by neither Candidates nor Recruiters.

Keywords

active, content, macro, file, excel, xlsm, docm, convert, extension, not, allow, upload, block , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions