Symptom
"Error occurred while fetching plan details" message appears when opening a plan on Manage Headcount Planning.
Environment
SAP SuccessFactors Workforce Planning
Reproducing the Issue
- Go to Manage Headcount Planning
- Select a plan
- Page loads for approximately 5 minutes
- Error message appears "Error occurred while fetching plan details"
Cause
System performance issue.
Resolution
Engineering team is working on improvement for the tool performance. The error message is due a timeout on the system.
Workaround: Change the time scope of the plan. Example: Change from "Monthly" to "Quarterly" or "Half Yearly".
Keywords
error occurred while fetching plan details, headcount planning, manage, headcount, planning, plan, workforce analytics, timeout, OWFP-2130 , KBA , LOD-SF-WFA-WP , Workforce Planning , Problem
Product
SAP SuccessFactors Workforce Planning all versions