3086432 - "Connection was reset" error when browsing BI Launchpad or CMC

• Some actions in Launchpad or CMC result in a "Connection was Reset" error
• The error often appears in pop-up windows, such as when viewing Crystal Reports from CMC, or opening sub-windows inside user security
• The same workflow when executed directly from a web application server works successfully
• The majority of BI Launchpad or CMC is accessible

• SAP BusinessObjects Business Intelligence Platform 4.2
• SAP BusinessObjects Business Intelligence Platform 4.3

reset, drop, failure, firewall, antivirus, network , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem