SAP Knowledge Base Article - Public

3086469 - Offboarding was not triggered after employment termination - Onboarding 1.0

Symptom

After the representative terminates the employment in Employee Central the Offboarding was not triggered for the employee.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Go to BizX > Employee Profile
  2. Click Action > Termination
  3. Provide Termination Date and other details

Cause

  • The Termination Date is in the future. Ex: Termination date is on 14/08/2021. Until this day the Offboarding will not be triggered
  • EmployeeLogin not found

Resolution

This is expected behaviour. It is possible to see in Job Information of the employee when the changes will occur and when the Offboarding will be triggered.

For the EmployeeLogin not found scenario the user must exist in Onboarding, otherwise the Offboarding activity will not initiate.

Keywords

Job, Termination, Offboarding, Trigger, Employee, Profile, Change, Information, Will, Take, Effect, Employment, Termination, Date , KBA , LOD-SF-OBD-OFF , Offboarding , Problem

Product

SAP SuccessFactors Onboarding all versions