3086712 - Duplicate Records created in the Job History

System creates duplicate records in the job history when inserting a new record with change using the job history > Insert new record (not with Take Action)

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

SAP SuccessFactors Employee Central: Job Information

• Go to an employee profile > job history.
• Insert a new record with data change with a new event & event reason; with a change in one of the fields.
• Duplicate records are getting created and only happens with Insert new record  & not with Take Action.

The issue of duplicate records is due to an incorrect configuration of the SET statement of a rule. This leads to unexpected system behavior.

Change the rule SET condition as below:

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