SAP Knowledge Base Article - Public

3086712 - Duplicate Records created in the Job History


System creates duplicate records in the job history when inserting a new record with change using the job history > Insert new record (not with Take Action)

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


SAP SuccessFactors Employee Central: Job Information

Reproducing the Issue

  • Go to an employee profile > job history.
  • Insert a new record with data change with a new event & event reason; with a change in one of the fields.
  • Duplicate records are getting created and only happens with Insert new record  & not with Take Action.


The issue of duplicate records is due to an incorrect configuration of the SET statement of a rule. This leads to unexpected system behavior.


Change the rule SET condition as below:


duplicate, records, job Information, rule, insert, insert new record, change, event reason , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC , Employee Central , LOD-SF-EC-JOB-RUL , Job Info Business Rules , Problem


SAP SuccessFactors Employee Central all versions


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