SAP Knowledge Base Article - Public

3086714 - How to Disable the Add Products Button for Run-Time-Survey

Symptom

How to remove the 'Add Products' button to stop it being available during the run-time of a survey.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Cloud for Customer

Cause

With release 2111, it is now possible to stop the 'Add Products' button from being active for runtime surveys.

Resolution

While creating the survey, select the 'Block Runtime Products Addition' checkbox. This offers you enhanced control when the addition of products during survey execution is not desired. The indicator can be added via Adaptation.

BlockRuntime.png

Please note, that you will have to create a new survey or create a copy of an existing survey to be able to activate this indicator.

Certain choices about survey behaviour cannot be changed after its activation (same for ‘Previous Runtime Products’ or ‘Previous Answers’).

This is the same when you create a survey where you have any of these indicators set as active: you will not be able to turn them off within the same survey, nor in a survey-version, after its initial activation.

See Also

SAP Help Portal: Disable Addition of Products During Survey Execution

Keywords

Hide, not possible, not able, not available, Adaptation, survey, add products, button, cannot , KBA , LOD-LE-SUR , Survey , How To

Product

SAP Cloud for Customer core applications 2105