Symptom
- XML query causing signal 11 and stack trace
- There are a number of patterns, most commonly with an XML function in the stack
- The ASE errorlog contains an infected with 11 error
Current process (0xf3007a) infected with signal 11 (SIGSEGV)
- Followed by a stack trace that includes one or more functions, mostly referencing XML code:
PtlXmlQuery::XmlXQueryNext
xml_session_cleanup
xml_free_fragment
XmlSession::getMemoryManager
bi_xml_xquery_close
LeXmlTableOp::_LeOpCloseubffreef
kbfalloc
ubpfcleanup
kbremove - It may be preceded by error 712 indicating ASE ran out of heap memory:
Error: 712, Severity: 17, State: 3
There is insufficient heap memory to allocate 24 bytes. Please increase configuration parameter 'heap memory per user' or try again when there is less activity on the system.
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Environment
- SAP Adaptive Server Enterprise (ASE)
- SAP Adaptive Server Enterprise for Business Suite
Product
SAP Adaptive Server Enterprise 12.5 ; SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 15.7 Cluster Edition ; SAP Adaptive Server Enterprise 16.0 ; Sybase Adaptive Server Enterprise 12.5 ; Sybase Adaptive Server Enterprise 15.0 ; Sybase Adaptive Server Enterprise 15.5 ; Sybase Adaptive Server Enterprise Cluster Edition 15.0 ; Sybase Adaptive Server Enterprise Cluster Edition 15.5 ; Sybase Adaptive Server Enterprise Cluster Edition 15.7
Keywords
Sybase, infected, signal, SEGV, SIGSEGV, segment violation, storage access violation, kisignal, CR#824983 , kbremove , , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed
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